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Terms of Service

Acceptance

By browsing or buying, you agree to a short set of rules. We own the content on this site unless we explicitly attribute it; please don't copy or redistribute it for commercial use without asking. Prices, lead times, and availability are subject to change without notice; an order confirms the price at the moment you confirmed it. We may decline to fulfil an order if we suspect fraud, if stock has run out, or for any other reasonable cause; you'll be refunded in full. If something goes wrong on our end — a damaged shipment, an item that isn't as described — tell us and we'll repair, replace, or refund within a reasonable time. Statutory consumer-protection rights in your country apply alongside these terms and are not reduced by them. Any dispute we can't resolve directly will be heard under the law of our country of incorporation.

Services

All work described on this site is subject to availability, and prices may change without notice.

Correspondence

When you write to us, you consent to a reply through the same channel. We will not add you to any list without your word.

Liability

To the extent the law allows, LINE is not liable for indirect or incidental loss arising from use of this site.

Contacts

LINE, since 2011. Write to hello@upperthornhaven.com. Koshinden 600-3, Yashio, Saitama 340-0823, Japan, Japan.

Last updated · 2026-05-19

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These Terms of Service ("Terms") govern your use of the website and services provided by LINE ("we", "us", or "our"). By using our services you agree to these Terms. Last updated on 2026-06-25.

1. Scope

These Terms apply to all matters relating to your use of our services. Any specific rules we publish separately also form part of these Terms.

2. Using our service

You agree to use our services in compliance with applicable law and these Terms. All images, text, and designs on this site are the property of LINE or their respective rights holders.

3. Pricing & payment

Prices, availability, and operating status may change without notice. Please contact us for the latest information. Unless otherwise stated, listed prices include consumption tax.

4. Intellectual property

Reproduction, redistribution, modification, or commercial use of any content on this site without permission is prohibited.

5. Prohibited conduct

You must not violate the law, infringe the rights of us or third parties, submit false information, interfere with the operation of the service, or engage in any conduct we deem inappropriate.

6. Disclaimer

We make reasonable efforts to keep information accurate but do not warrant its completeness or fitness for a particular purpose. Except in cases of our wilful misconduct or gross negligence, we are not liable for damages arising from use of the service.

7. Governing law & jurisdiction

These Terms are governed by the laws of Japan. Any dispute shall be subject to the exclusive jurisdiction of the court having jurisdiction over our place of business as the court of first instance.

8. Changes to these Terms

We may revise these Terms as necessary. Revised Terms take effect when posted on this page.

9. Contact

For questions about these Terms, please contact LINE (Koshinden 600-3, Yashio, Saitama 340-0823, Japan) / hello@upperthornhaven.com (phone: +81 48-996-9602).